Help Centre

Whether you're just browsing, about to book, or if you have already booked a cottage - if you have a specific question about anything relating to the cottages, or your stay at Hawthorn Farm, then you can now search for an answer in our new Online Help Centre!

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We've also provided lots of answers to the most frequently asked questions under the following categories. Simply click on the bold headings below to be taken to the category you're interested in:

Just Enquiring: Initial questions.
Ready to Book: Pre-booking questions.
Making Payments: Questions relating to the payment stages of our booking process.
Our Facilities: Questions about the facilities at Hawthorn Farm and in the cottages.
Before Arrival: Questions in the run-up to your arrival.
On Arrival: Questions about what to do when you arrive.
During Your Stay: Questions about staying here.
At The End of Your Stay: Questions about what to do when you leave.

Please feel free to contact us if you have any other questions, or if you would prefer to call to discuss your requirements... we'll do all we can to help!

FAQs

We're here to answer your questions!

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